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Best London City Removals -A service that will MOVE you

City Removals is an UK based company offering complete moving solutions, such as:

  • Removals UK
    We are specialists in household removals and commercial relocation covering all London areas and also the whole of England and Europe.
  • Sunday Removals
    If you cannot move during the working days, don’t look any further! Take advantage of our Premium Sunday Removals Service! More info
  • European Removals
    Are you relocating to Europe? Tell us your needs and we will provide a service to meet all you requirements. More info
  • Packing
    Professional full / part packing service to make sure your possessions arrive safely to your new property. More info
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  • FREE Site Survey
    Our expert surveyors will visit your property to assess all your removal needs.
  • Competitive prices for professional services
    Excellent service for excellent value.
  • A customer service second to none
    A good removals service is nothing without proper customer care.
  • Fast, careful and efficient
    Saving you time hassle and money.
  • No waiting time charges
    Always offering you flexibility on your removal start date and time.
  • SUNDAY Removals
    With no extra costs.
  • FREE Disposal
    Of your unwanted goods.
  • FREE dismantling and reassembly
    Of furniture where required.
  • FREE disconnection and reconnection
    Of your kitchen appliances – where applicable.
  • We are fully insured
    So you can rest assured that your goods are safe whilst in our care.
  • Customer satisfaction
    Our aim is to have you fully satisfied with our services.
  • Security checked staff with years of experience
    For added peace of mind.
  • Fully equipped vans
    From blankets to sofa,TV covers and Piano skates, our vans have it all.
  • 5% Discount for moving again with us
    Your friends & family could also benefit from this opportunity.
  • 10% Discount on our cleaning service
    In case you require even a cleaning service.

We could actually save you money for your moving!

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City–Removals and Storage is a fully insured, leading London and UK removals company. We take great pride in offering you a great service at a competitive price.

Top customer service coupled with fully trained crews and all the latest equipment for dismantling reassembling and the protection of your goods, makes us your number one choice for your stress-free relocation.

We will always ensure you will receive the best possible service who will meet even the greatest expectations. But do not take our word for it, you can always see what other people have to say about services on our dedicated, independent reviews page click here or here.

A London removals company that you can rely on – please call us now for a free , no obligation value quote on 0203-583-9034 or 0800-078-7952


I must say that the service I received was outstanding, really professional guys knowing how to handle everything, using all sorts of covers. They also did some dismantling and reassembling. So my removal day was almost like any other day…no stress at all.


Great communication with the team in the office and also very good hard working guys that did my move. Also they are very pleasant and polite.


I have moved 6 times in my life and I have the worse memories; this has been the smoothest moving of my life. The team was on time, polite, careful, considerate. I have no broken items at all. I paid extra £220 because I could not get the van closer than a 100 metres to the flat, but I was advised before booking. I found the packing cost really reasonable (£350), considering the quality of the packaging (every fragile item was wrapped twice), and they had special packaging for the TV and electronics. Worth every penny. I highly recommend it to anyone.


We moved houses from one end of London to the otherside - 15 miles apart. The move went extremely smoothly - Adrian and his colleague were brilliant!... the packing was done with great care .. the loading / unloading as well but very efficiently. I was very impressed and happy with the overall way in which both of them worked together... and both were extremely polite. All items came in perfect condition (well so far as we are still unpacking but almost done!)... I dont think there was anything missing in the service.Thanks very much for arranging and making this easy - did take a lot of stress away on the day!. Please pass on my thanks to the two ... they were simply brilliant.


We used this company for our move from a 3 bed 4th floor flat with no lift in Ealing to a 3 bed house just down the road.Before the move we had 5 different estimators that came and surveyed our house.We than received all the quotes on my e-mail. City removals were somewhere in the mid-price range. We had cheaper but also more expensive prices. Choosing someone was really hard as all the companies seemed to be professional movers with good reviews. After much talking with my wife we decided to use this company as Nicola we think was the most professional and polite from everyone.After we have finally settled down I can say that the service we received was nothing short of perfect.The staff were incredibly polite and hardworking, but also top professionals as they dismantled and then reassembled everything with ease. Their care was also extraordinary throughout the whole move. Also to anyone that is even thinking of packing their belongings themselves….do not do it.I think the best money we have spent was on their packing service.2 men came the day before the move and In about 6 hours they packed everything in boxes. We think this was extraordinary given the amount of staff we had. Also after unpacking my wife has about 20 bin bags full of tissue and bubble wrap, so they did not cut any corners when they packed our stuff.On the move day we had a 4 men crew, I remember all the names(Nick 1 and Nick 2 Adrian and Silvio).They were all extremely hard working, motivated and very careful with everything they touched.The loading took a bit more than expected (around 6 hours) but this only because of the sometimes exaggerated care they take with everything. No complaints here whatsoever.Once at our new house they placed everything in the relevant rooms, rebuild all the furniture and placed all the boxes where we wanted.We were extremely happy with the service we received and we think that although a bit more expensive than other quotes we have received it was money very well spent.


Competitive removal rates - My items were treated well - NO damage - Professional service - Excellent communication


We chose this company after a work colleague recommended them, and I am very pleased to say that everything went extremely well. We moved from a 4 bedroom house in KT area just a few streets away. We also had a free property survey before the move and the representative who came over to do the assessment was very polite and professional. After this, in the same day we received the quote on our e-mail. The price, although not the cheapest, we thought was reasonable for the amount of stuff we had. We also choose their packing service as with 3 children it was almost impossible to do it on our own. We had the whole house packed in about 7 hours by 3 of their staff, which we thought was incredible. Everything was packed properly, all the boxes were marked and they took very good care of all our artwork and fragile items in the house. The next day we started early at 07:00 AM and they came right on time. After offering them a cup of tea they started emptying the house. I was happy to see that as explained by the representative from the property survey they used all sorts of furniture covers to protect our stuff. Also every single one of them was extremely polite and hardworking, going out of their way to ensure we were happy with the service. They finished at around 09:00PM at our new house. They placed all items where we wanted and also reassembled our beds and wardrobes. We had many things stacked in the garage as we will be moving again in 6 months’ time. No damages occurred whatsoever during the whole process. Based on our experience with this company I would have no hesitation in recommending their services to anyone. Also i posted this review as i was kindly asked by the company to provide feedback about their services at the end of the job Thanks.

Robert Lourens

City Removals are hard-working and professional and I would recommend them without hesitation. They were on time and cleared out a small, cluttered flat without complaining. Their attitude throughout was excellent and made us feel at ease. Before the move, the people at HQ were very professional in calculating a quote. Price wise they were no more expensive than some other quotes I had. Definitely worth the money.


I used City Removals to move the contents of a studio flat in Central London to a 3-bed property in Zone 2. They were also responsible for packing and unpacking. The movers were polite and professional throughout. They pointed out smaller/valuable items that we might want to take ourselves to avoid the risk of loss or damage. They worked quickly and without complaint although the destination property was on the third floor without a lift. Arranging the delivery was also simple, with staff in the office happy to follow up with the Council on parking dispensations.

Edward Green

I needed to move the contents of my 2-bed flat in Central London to a similarly sized flat in Beaconsfield, just outside the M25. This was the first time I had ever needed to use a removals company, so didn't really know what to expect, either in terms of price or service. I used a website which sent my details to a number of different removals companies and got quotes back which ranged from £300 to £1300! However, I did a bit of customer research on the companies which quoted, and they were mostly either 'do not use this company', or 'very expensive for what they did'. So I started again, and looked on Removal Reviews for the highest-rated companies. I chose City-Removals and Storage, as they seemed to be highly regarded and I got the sense they were sensibly priced. I requested a quote on their website, and 2 days later their estimator Nicola Antoine came over to do a survey. She was friendly and very professional, and provided me with a quote for the removal itself, with optional pricing for packing, and for packing materials. I chose to do the packing myself and had lots of boxes from previous house-moves, so I only needed to pay City-Removals and Storage £560 for the removal itself, with no VAT to be added. This was a bit more expensive than they would charge for a normal 2-bed flat because I was moving from a 4th floor flat with narrow stairs so they recommended 3 men rather than the normal 2. This seemed a very fair price for the effort involved. So the booking was made, and I paid £70 deposit by bank transfer. They made the arrangements with Westminster Council to suspend the single-yellow line outside my flat, at no additional cost. On removal day, the 3 guys turned up at precisely 8am as booked. They were professionally-presented, wearing company uniforms and in a company van. They proceeded to carry everything down the stairs and into the van, and were very courteous and friendly during the whole process. They put my sofas into big fabric bags, which made handling them much easier - all very impressive. The load-out took just over 2 hours. They then drove directly to the new place, and I met them there. They carried all the items into the new flat, placing furniture and boxes according to where I wanted them - and again were very friendly and helpful, suggesting the best locations for things in the rooms where I wasn't quite certain. The load-in took a little over an hour, so altogether they completed the entire job in 4 hours 40 minutes including the journey. I have to say I was very impressed with the whole job. There was absolutely no damage at all, to furniture or walls. They were careful to avoid getting muddy footprints on the carpets. They even brought their own bottles of water so I didn't need to provide them with tea! I would definitely recommend this company.


I wanted to say how pleased I was with the service provided by City Removals. The guys who assisted us could not have been more efficient and helpful. Everything was carefully loaded into one van and put in the correct rooms at the other side. They were extremely firendly and careful with our belongings. I would most definitely recommend them. Having read lots of horror stories about problems people have had City Removals were a pleasure to use.

L Taylor

Hi was highly pleased with the service. I used a man with a van previously and was very disappointed that's why I decided to contact professionals. I had read great reviews about City removals and was extremely pleased with the level of service. The 2 guys were very efficient, quick, polite, nice and very cautious with all my boxes and furniture. I will definitely contact them again for my next move and highly recommend them


I hired the services of City removals after finding them online and reading the reviews. The service from start to end was professional and Nicola was always on hand to advice and help, even when we had to change the moving date 3 times. The prices are very competitive and the best money we could have spent to make our house completion day as stress free as possible. The removal team are very courteous and polite and removed their shoes in both properties to protect the floor when requested. My only advice for future potential customers is if you have valuable paintings and artwork, it's important to remain in the room with the packers to ensure that they are all packaged correctly. They will assume that only large pictures are actually valuable and smaller ones are not so. I would certainly use their services again and recommend them to my friends and family. To add to their efficiency, City removals returned to collect all the flat pack boxes and packaging materials for recycling. Many thanks City removals.


The two men came to move us from our one bedroom flat on the 3rd floor with no lift - they packed everything so carefully, not one item was broken, andworked tirelessy until the whole move was done. They were unfailingly polite and I would definitely use them again. THe packing service was a bargain when I think how long it would have taken us, as well as having to pay for the packing materials, and they did a much better job then I ever would have done myself - and I'm quite pernickety!


City Removals did a great job. I used the packing service so they packed every single thing away for me. Even small items that I hadn't bothered to move yet like papers/mail etc. Moved everything in no time and really took the stress out of what normally is a very stressful day. Total cost for move plus packing and recycling a few large items: £456.60 Nothing damaged or missing.


I usually don't write reviews but have to this time, as I have been truly impressed by City Removals from beginning to end, and I want to make sure this company get the credit they deserve, as I have been moving 10 times in the last 15 years, in many different countries, and have never come across such a high-quality and professional company, and for a very fair and reasonnable price. First the survey was done very quickly and professionally, which was a great sign. I then received a very competitive quote in just a few days, followed by the boxes I had ordered shortly thereafter, so I could begin packing. Email communication with City Removals was very very efficient and professional, especially when confirming dates, boxes, parking permits, etc... City Removals did take care of all the parking requirements with the council, which was a huge relief for me. Every time I tried to call them, especially on Saturdays, they were always available to discuss on the phone, which was very helpful. They also replied to emails quite quickly, and even on weekends and evenings. On the day of the move, the crew did arrive at exactly 7am, not a minute late! The crew was extremely good, very very careful with my belongings, whether fragile or not. They were taking their shoes off every time they got into the house, both at pickup and delivery, and that was without me even asking for it! They were also extremely careful with the walls, and despite the narrow staircase didn't leave a single mark or scuff on any wall! I stayed with them all day and was impressed as they worked really hard and didn't stop much, from 7am until 7pm, given all the stuff that I have (5-bedroom house). A third guy came to help in the middle morning actually, without any extra charge, and stayed until the end of the day, as I had too much stuff, which was another great relief. Another great favour they did for me is to accept to drive to a storage facility in Wandsworth to drop off several bulky pieces of furniture which wouldn't fit in the new house. It did take a good hour out of the way but they helped without any issue whatsoever. I paid extra for the wrapping of those pieces of furniture but they were well wrapped and they even gave me a few blankets to protect the furniture under the wrapping. I was also quite impressed at how good they were at dismantling the furniture (and re-assembling it) and emptying the dressers of drawers (and anything left) to avoid any movement. At the end of the day, they finished with the patio furniture under the rain, which was a testament to how dedicated they were. They left past 7pm without ever complaining about the amount of work (we did three trips!), so they deserved a big tip! Another nice gesture was that they took the boxes I didn't use, and I didn't have to pay for them. A few days ago, they contacted me to ask me when they could come to pick up the empty boxes, which was a surprise but certainly a good one, as moving companies don't usually do this or don't follow up proatively about this. For all those reasons, I cannot recommend this company enough! I am not planning to move again anytime soon, but if I do, I know whom to call.

nicolas v

I selected City remover and Storage based on the feedback on the Internet from previous customers. The service from the time of requesting a quote to the time of arriving at our new home was excellent.i would highly recommend them if you are considering moving. We packed our own boxes but even then the Removal men used protected covers for all the large items. You won't be disappointed.


These guys did a great job from start to finish. The initial communication was prompt and polite, the quote was competitive, the service itself was punctual, friendly and efficient, and all in all I was extremely happy with the end result. Recommended. I am writing this last sentence as apparently you are not allowed to submit reviews of less than 380 characters......OK, I have just tried again and apparently I am stilll short of the minimum word limit.

Richard Broadbent

Very very good service. We booked this firm after being impressed by the reviews we read on this website. We had a visit from Nicola who surveyed our property and explained the whole process to us. Very nice person to deal with. Because we also wanted the packing service she advised that the whole move should be over 2 days, as we had quite a lot of stuff. Everything she said they will do happened in the actual move day. They used professional covers for our sofas and all our mattresses. The guy who was packing our kitchen was also a pleasure to deal with and he has done a very professional job in packing our breakables. The only complain here is that he used too much tissue and bubble wrap. After unpacking I literally ended up with about 30 bin bags full of tissue. So ,In the first day a 5 men crew came and packed everything in record time and in the same day they also loaded and moved a bit more than half of everything we had. They were all very polite and knew what they were doing. Very organized. They also did all the dismantling apart from our beds which we still needed overnight. The next day only a 3 men crew came back as there was not too much left. Again they did a very good job. They also reassembled all our beds and wardrobes in our new house. So I would wholeheartedly recommend this company. We felt looked after every step of the way and our move was done expertly. I cannot compare this service with others as we have not moved before , but to me it seemed perfect. Thank you to Nicola and to all the guys involved in our moveThank you.


Was moving within the same block. Arrived just prior to the scheduled time, finished promptly and everything was moved as requested. Very satisfied with the service & recommended.


We lived in a large studio flat and had a LOT of stuff to move to our new place. The City Removal quote was by far the most competitive and the two guys arrived early on the day. They worked incredibly hard and we didnt have to lift a finger. They dismantled a large IKEA storage unit, took the arms off our sofa and took the feet off our armchairs so they would fit through the front door of the new flat. They then rebuilt everything in record time. They were polite, friendly and didnt stop until they were done. This was by far the best-value part of the whole moving process and I will definitely use City Removals again.


Our team of guys turned up an hour early as we were still taping up boxes. They were everso friendly and helpful and swiftly cleared the flat and were ready to go in under 2 hours. On arrival at the other end the guys unpacked as swiftly as they packed up - with care to not make any mess (it was raining out side and brand new carpets throughout!) but there was no dirt at all! Couldn't recommend this firm enough. Highly competitive price and faultless service. Well done to City Removals! Will be using them again in 6-12 months when we do it all again!


From the first contact until their crew left our house everything impressed us. Firstly a very nice lady, called Nicola came and saw our house. We had a good old chat and she responded to all our queries professionally.We also took their packing service as my husband works and I am very busy with our 13 months old daughter. When the guys came I found them to be very polite and considerate towards our requirements. I have asked them to take their shoes off and this was done without any complaints. The packing service was done very professional and quite fast. It took them about 5 hours to pack all of our house. They also labelled all the boxes and did some dismantling to save some time on the move day.The following day , the same crew came which was reassuring as I already knew them. They also used furniture covers for our two sofas, armchair and all the bed mattresses, just like Nicola explained.Once at our new house , again I have asked them to take their shoes off as we had new carpets and it was done without any complaints. I have also asked them to assemble my daughter’s cot before 07:00 PM (so I can put her to sleep)and they did.The whole process was smooth and stress free. Everything was done professionally and we felt very well looked after by both the office staff and the crew that did our move.

Laura G

Our experience with City Removals was exceptional, from quote through to removal. Nicola visited our property to assess the items that were being moved and transport/resource requirements. She was professional, very clear, and answered all questions honestly. The quote for the job was promptly provided. It was neither the cheapest nor the most expensive quote we received. £1200 to move the contents of a three bed house from London to Kent, including a piano that needed to be placed upstairs in the new house. This price also included a full packing service. Our decision to use City Removals was based partially on the quote (price and professional nature of the assessment and presentation), but also on account of excellent reviews on the internet. Our move was complex. We started with a quote for removal over a single day, but this quickly morphed into two removals; half of the move took place in early December, and half in early February. City Removals was most understanding about the changing requirements and provided additional quotes on this new basis, and a further quote for the removal of additional items. We ended up with a price of £1450, which reflected two moves rather than one, and included an amplifier and washing machine that weren't initially included in the quote. The delivery team turned up on time for both removals, and was absolutely brilliant. Friendly, professional and hard-working. Goods were well packaged in clearly marked boxes, loaded with care, and unloaded in the correct room at the new property. The team clearly took pride in its work and provided excellent service with minimum fuss. I can't say enough good things about this company, and I'd recommend them without a moment's hesitation.


We have moved from a 2 bedroom flat on a second floor with no lift to a house. I have used City removals after a work colleague highly recommended them to me. I asked for a site survey before the move and 2 days later someone came and saw our property. I was a bit worried as we also have a 10 month old baby and we just wanted to move without any hassle or problems. The lady who did the site survey answered all our concerns and they also kept all the promises that she made on the move day. Firstly a team of 2 men came and packed our flat and also loaded the boxes and some of the furniture in the truck , which was impressive. I think that the whole packing took them around 4 hours. Also I have watched the guy who was packing the kitchen and he was really doing a good job. I think my wife unpacked about 12 bags of tissue only from the kitchen boxes. On the second day 3 men came and in about 4 hours we were ready to go. By 07:00 PM everything was in our new house. They also assembled the cot and our bed just in time for my wife to put the baby to sleep. Also all the men spoke good English, were overly polite and hard working. We are very happy with the services we received from this company and would surely recommend them to anyone.


I used City Removals when moving from a shared house to a flat and taking a large bed, chest of drawers, two side tables and a big TV plus over a dozen large boxes. They arrived promptly at 7am, had everything in the van by 7:30, crossed London, and had the furniture and boxes in place at the new flat by 9am. By far the least stressful move I've ever experienced. In addition, the head office were very helpful when answering my questions prior to the move, nothing was too much trouble. I highly recommend them.

Kevin Thomas

I have used this company yesterday for my flat move. Chose them after reading impressive reviews about them on this website. They came early in the morning and firstly packed up everything in my flat. This took them about 3 hours and then another 3 hours to load everything in the truck. They were very professional in everything they have done and took very good care of all my stuff. I did not have that much furniture but a standard 2 bedroom flat. Also they assembled a double bed for me which was just delivered at the new flat, which was very nice from them. Very hard working and polite staff. All of them spoke good English and were very responsive to all my queries.So, cannot fault the service provided and would definitely use again and recommend to others.Thanks.


The most professional firm we have ever dealt with. Before the move they sent someone to do a free home survey, which was very reassuring. A very nice lady, Nicola, came and saw our house. In a few hours’ time we got a quote via e-mail, which was more than reasonable. It was not the cheapest and also not the most expensive, but the fact that they came to see our house (very few companies agreed to this) and also the positive reviews we read on this website made u`s to accept their quote. On the actual move day the staff was very polite, professional and accommodating. We could not have asked for more. Everything went smoothly to the end. Also they expertly dismantled quite a lot of our furniture and reassembled it in our new house. They used covers for a lot of our furniture which was very nice to see (I have made some pictures and will post soon). So nothing bad to say about this lot and would recommend without hesitation. Thanks.

Anna Robinson

These guys are fantastic. They should be called City Fantastic Removals. I called them after ,like many I guess I have read all this very good reviews about them on this website. We had a great experience using this company. We had a large 4 bedroom house which was completely packed and moved in 2 days by this company. The packers were amazing as even though with 3 kids running throughout the house the whole day, they still managed to finish the packing in reasonable time. They were extremely polite and easy going. All the boxes were labelled, packed professionally and with great care. On the move day we had a 5 men crew. Again the 3 lads that did the packing a day before and another 2 new ones. All of them formed a great team as everyone clearly knew what they were doing and worked hard until we were safely moved in our new house. Also it was nice to see that they spoke very nicely about their company, this clearly meaning that they get treated well. A nice thing to see and something that contributes for sure to them doing such a good job with so much dedication. Nothing was damaged, nothing was missing, and they have treated us and our belongings extremely well and professional throughout the whole time they have been with us. I would not hesitate to recommend this company as their work ethic, their staff and their approach to business and to clients is top notch.


Best removal expereince so far - friendly, extremely hard working, accomodating, trustworthy - excellent customer service; fair price; thorough, move within London - pick-up from fith floor no lift - Cosmi our delivery man kept a positive attitude despit the vertical challenge. What a differeence to the criminals from direct removal, who did our initial move.


I have used City Removals for our recent move from a 4 bedroom house in Wembley to another 4 bedroom house near Loughton. This company was recommended to us by someone who has used them before. The service provided throughout the move was excellent and extremely professional. The 5 men crew that did our removal were very polite courteous and knew exactly what they were doing. I was amazed by the ease with which they dismantled and reassembled all our furniture including a 4 door wardrobe and a large king size bed. Also they covered our mattresses, TV and couches in protective covers. Impressive stuff. They were cheerful and hardworking throughout the whole day, and it was quite a long one as we finished around 10:00PM A day before a 3 men crew came and packed our entire house. They started at 08:00 AM and finished around 17:00.I cannot believe that they packed all our house in ONE day, given the amount of stuff we had. Should we have done this I think it would have taken ONE MONTH….LOL. I would advise anyone that is even thinking of packing on their own not to do it….. Also the office took care of all our parking arrangements, they were very quick in answering our queries and extremely polite and accommodating. The survey of our property was arranged very quickly from the moment we made contact with them. Nicola was very professional in her survey and inspired trust from day one. The price although not the cheapest was not prohibitive either and in the end I think it was money very well spent. In the end, I would wholeheartedly recommend this company to anyone.


I choose to move my big two bed flat with a lot of furniture 25 miles with City Removals. The chaps arrived early were extremely polite and pleasant and didn't stop until both Vans were loaded ready to go. I asked them to pick up an extra item on route to my new place a fridge freezer which they happily did for a very reasonable small additional fee. At the other end they put everything where we asked them to and even moved a big bookcase from room to room as we decided we didn't like where we had originally asked for it to go. They dismantled and reassembled the bed with ease, The actual move was the least stressful part of moving. If i ever moved again or if friends need to These guys are at the top of the list. They were also very helpful and flexible about booking in moving date as I was in chain . Thanks again guys, sorry its taken me so long to write you a good review.

Adam Smith

I couldnt believe how helpful these two guys were, they built beds, fixed shelves and moved our ENTIRE house in a day .. all in great spirits and took genuine care of everything .. i cannot reccomend this company highly enough. Every problem we found a solutiuon and i think it is this positive attitude that impressed me the most. FYI we had 70ish boxes and 5/6 big furniture items, they packed and unpacked everything.


City Removals provided an excelelnt movnng service and experience. The staff at Head Office were very polite, professional, hepful and the price quoted was the final price. They took care of securing parking in front of our flat with the Borough and only charged us what the actual cost was. We had our flat completely packed by them the day before the move and moved out the following day. They were on time, efficient, polite and nothing was broken or damaged and the price was very reasonable compared to the other moving companies I had quotes from.


100 per cent satisfied and more. We hired this company to pack our stuff and then move us into our new house.The service provided was nothing short of excellent with no problems and no stress at all Their crew were very fast and did a wonderful job at packing, which lasted around 5 hours. I find this amazing as if I were to pack myself i think it would have taken me 1 whole week…lol?. On the move day they turned up on time. Loading went on very well and we left our flat at around 1PM.Inititaly we thought it would take around 3 hours to load but only because they were extra careful it took a bit longer. No complaints here. Once at our new house they put everything where we wanted. They even assembled a wardrobe that was just delivered. I am not sure how big they are or since when they have been on the market, but their service certainly is a very good one. We moved before which we thought was good, but this time it was excellent. Thank you.


What can I say but a huge "Thank you", very professional from quotation to moving my contents? They even put my new bed together which was still in its original packaging. The removal guys rang me to say how long they will be, the vans are new, clean and display their company logo, the company organised the parking dispensation for me, which I felt was a big stress of my shoulders. The removal guys packed the van in such a way that everything was secure, and in a safe position in the van as too not cause damage. We where packing on the same day as moving and they did not mind as we where juggling kids and furniture so stress levels where extremely high. I can honestly say, this company I would recommend, make sure you get a representative to come round and see the items you want moving so the quote is clear and also you and them are transparent on price and on moving day.


I came across this company whilst reading removal reviews.They had the most reviews and were the most highy rated.I am very pleased to endorse that assessment. From the quote(online) through to the site visit and the actual move itself,they were all efficient,professional and friendly. Their quote was a quarter of the price of another quote we had and the cheapest of all five quotes.Whilst this wasnt the main factor,it certainly helped. The removal men on the day worked extremely hard and had to undertake another return trip from london to kent which they did without complaint! An excellent all round service.Cant recommend highly enough. This was a move from London to Kent but the review menu didnt seem to allow me to put in Kent!


Extremely good service. We moved from a 4 bedroom flat in Kensington to a 4 bedroom house in Barnet. We went for the full packing and moving service. The move was conducted over 2 days by a 3 men crew on each day. Very polite very hard working guys willing to do anything to keep us happy. The first day was quite long, with the guys finishing around 11PM , but they have done all the packing and more than half of our belongings were moved to the new house. I find it extraordinary how they can work so long and still be cheerful and willing to help. Around 5 PM my wife went and bought some McDonalds for all of them and that was the only proper brake they took all day. The second day was much easier, and they managed to finish by 5PM. Nothing was damaged or stolen. Also we have finished unpacking some of the kitchen boxes , and we were amazed at how much tissue they used. We have around 10 plastic bin bags full of tissue paper so far. Very good and professional service all around. The pre move visit was also done very professional by Nicola(thank you Nicola).She won our trust immediately, and although their price was not the cheapest( I think somewhere in the middle) we decided to go with them. In the end I must say that I would recommend this company to anyone as we were extremely satisfied and happy with the services we received.

Chris Gillingham

Highly recommended. Knew exactLy what they were doing. On time, no damages or missing items. A thoroughly professional service. The packing service was painless, we could leave the flat and let them get on with it.


The whole experience was a pleasant one and good value compared to other firms I've used before. The pre-move visit was conducted very professionally and we felt we would be looked after. On the move day, we had slightly more garden furniture than would fit in the van, so this was picked up and delivered soon after, at a convenient time. The team worked tirelessly and were extremely careful with our belongings. We had an expensive extendable glass table (with a sensitive mechanism), which was disassembled and put back together in perfect working order. The move took slightly longer than planned, due to the extra care around our fragile packing, but this wasn't an issue. I would definitely recommend City Removals if you value great service and a reasonable rate. I researched many firms beforehand and this firm stands above all their competitors I got quotes for. In addition, they were very flexible, where other large names firms can charge you for being one minute past your key handover slot etc. 10/10


I do not have anything bad to say about them! They have been absolutely fantastic and made our house move smooth and easy. I was dreading moving house with my 2.5years old twins, but City Removals made the whole experience abosolutely stress free. They were punctual, extremely professional, polite, kind and very helpful. The team we had was very hard working (and that was on Saturday and Sunday!), and they never complained about anything. No scratch on the walls, no furnitures damaged... not a single problem to report. On the Sunday (the actual moving day) it was raining a lot, and the new house had beige carpets all over. The three members of team removed their shoes every single time they walked in the house, without us asking! Absolutely nothing got dirty. A week or so after the move, I called to enquire whether they would collect the empty boxes from us, and they sent someone just a few hours later. I could not recommend more this company, and will most definitely use them again next time!


Just wanted to say how impressed I was with City Removals. What a great team they were - they provided a very competitive quote and packed everything including a piano very carefully. The packing was done the day before and everything clearly labelled. Anything we wanted kept separate and accessible was done so. Everything arrived the other end on time and in good condition.

Olivia Yeomans

Full packing and moving service provided by City Removals and they performed this efficiently and without complaint despite my underestimation of the size of the job. The move from a 1 bedroom flat to larger bungalow went smoothly and effectively and I would happily utilise their services again. The overall price was 590 GBP including packing service and packaging. No objects were damaged and all breakable were carefully wrapped and handled. The crew were flexible when changes in plans were required


I cannot recommend City-Removals enough. From start to finish they did an excellent job moving our two bed flat into storage. The estimator gave lots of useful information and put up with my chopping and changing dates and addresses! The removal guys instantly put us at ease and were absolutely meticulous, really careful with the furniture and tireless hard workers (4.5 hours loading up the van!). We were advised after the first couple of hours that we were going to need a bigger storage container, and as we arranged this ourselves, it meant we could phone ahead to the storage company and up to a 100 sq ft to avoid any last minute problems. It was refreshing to come across a company who actually cares about the job they do (after dealing for months with estate agents etc!) Thanks so much, we will be calling on you again to move our stuff back out of storage!


I have used City Removals for my recent move. Very good and professional service. Moved form a 2 bedroom flat to a 2 bedroom house. We had a crew of 2 men. Very hard working and polite and also with a sense of humour which was nice to see .You can tell from their attitude that they are instructed to be very polite and helpful. I have watched them from distance during the day a few times and have found them to be very careful with my stuff. Also they used some covers which I have not seen before to other companies when I moved. Communication with the office was very prompt an d reassuring. All in all a very good service and I am quite impressed by it. I Would have no hesitation in recommending them if you need this kind of service.

Florance Stoehr

We had a large 2 bedroom flat in London and having 2 young boys needed a bigger space. We moved to Kent. City Removals were highly recommended and we can understand why. They quoted to pack and move us and came in the cheapest. We got them to pack, it saves a lot of time and stress, especially if you have kids running around. Get out of the property for a day and come back to see it all in boxes...amazing. The guys (three of them) packed us on a sunday (all day) and turned up on the monday morning early, packed up the vans (easier to park than one large lorry) and unloaded it all and put all the boxes in the right rooms in our new 3 storey town house. They reconstructed all the beds and cots and placed furniture where we wanted it. Above all they were so polite, incredibly caring and hard working. They took all the stress out of the whole process. They also packed intelligently, stuff was easy to find in the new place. Absolutely brilliant... and zero damage. Not surprising considering the care they took with everything. The way they packed and moved artwork was equally brilliant. 10/10


We moved from East London to Weston-Super-Mare and opted for the "full packing"service.The packing was done on the day prior to moving and on the actual moving day our team of 3 had everything loaded and ready to go by 1pm.They had it all unloaded into our new home by 7pm. We cannot praise them highly enough for providing a stress-free removal experience and would not hesitate to recommend City-Removals.Also many thanks to Nicola who patiently re-arranged our moving date 3 times!!A very professional operation.

Caroline and Peter

Thought City Removals were fantastic. Got an extremely competitive quote and decided to go with them based on price, previous reviews, and also the guarantees they made regarding protection of my furniture, assembly, and placing of boxes in required rooms. The one thing that put me off slightly was that I didn't think the website was very good compared to others but glad this was not enough to put me off completely. Price was a fixed price for removal only. Job started at 9am, got a call to say they would be 10 mins late. The two guys worked extremely hard. Took a bit longer than some previous companies I've used, but this is largely down to the amount of care they took over my furniture, and I was not paying by the hour anyway. Both the men were courteous, friendly and efficient and would not hesitate to rcommentd or use them again.


Simply a great service. I picked them up after reading reviews from this website. Office people very polite and quick in answering my messages. Nicola who visited our property was professional and courteous and I just cannot recommend her enough. Very very nice lady. The guys came on time, were quite fast and polite as well. Nothing was damaged and they put everything where I wanted at our new property. My wife also was really impressed with them as on the packing day our 1 year old was sleeping and they tried their best to pack everything with as little noise as possible…really considerate. They really are a great bunch and I would use them again .

Christopher Bailey

I used City Removals to move a 1 bed flat from W1 to W9. The final price £995 included: packing services (including materials), the removal, unpacking as well as two professional cleanings (the old flat and the new one). The company not just met, but well exceeded my expectations in terms of service, punctuality, professionalism, staff friendliness and communication. They did what I thought would be impossible: taking the stress out of moving! The two crews (one for moving and one for cleaning) arrived on time, were very polite and spoke perfect English. While the one team was packing the old flat, the other team was cleaning the new flat. I only had to show them once what things were going to stay in the old flat, and they made no mistakes at all. When in doubt, as I told them, and same with unpacking, they called me to make sure they got it right. All in all, for any of my next moves or for any of my friends or colleagues, I would recommend City Removals with absolutely no hesitation. They are simply the best moving company I have ever, and probably will ever use. All my stuff arrived safely, very well packaged, was unpacked very efficiently, even without my direct guidance, and once completing the unpacking, they were kind enough to show me around the flat, and explain where they put my staff. They did an absolutely fantastic job! Thank you guys!

Yiannis I.

Very very impressed with the service.I just can not say enough about how good the service was.Throughout the move i felt like they really cared.Nicola the lady who did the survey at my flat was extremely nice and polite.The move lasted 2 days .Choose them after i was impressed about their reviews on this website . Very quick responses to my queries and also came on time in both the packing and the removal day. The 2 men that did my move were also very polite and professional.Everithing seemed easy for them.No damages to anything whatsoever. The move day was quite long , but the lads(nick 1 and nick2) never complained and kept on working.I was quite stressed on the day but one of them explained me what was going to happen on the day, roughly how long he thinks the job will take and reassurred me that everithing will be all right.This has helped me quite a lot to calm down. Have to say that their price was a bit more expensive than others but also not the most expensive.I can now say how happy i am i choose them and that it was worth every penny. So people please do your research as moving can be so stressfull if you chose the wrong guys.Do not chose your company solely on the price as doing this is quite tempting but can get you in trouble.Very glad i found this website. Thank you once again for a brilliant service and for putting up with my stress.

Gemma Brown

We have moved numerous times over the years, but City Removals we by far the most efficent, professional and all round good guys.They arrived early, and once we told them what was to go, they efficently got on with the job. We loved the idea of the online quote, once we knew what we were taking, we listed it all and they got back to us within a few hours with a great realistic quote. Even when we thought they would struggle with our large sofa's they amazed us with the ease they got them out of the old place and into the new place. We will certainly be using them again! and recommend them to friends and family.

Sue and Dave

Booked two removals with City Removals and pleased with how both went. Removal guys were pleasant and very helpful. Nicola who came and did the quote was professional. First was a small removal for about 3-4 hours work (Epping to London SE1) and the other other was a full day about 10 hours(Epping to Middlesex). Smooth from start to finish. Total cost was about £900. We did packing ourselves. Felt the cost was competititive as the quote was about what was I was expecting compared to what I had paid in the past with other companies. Will use again. Thank you City Removals.


Best move ever - stress free thanks to a great packing and moving service. Staff were polite and friendly and couldn't do enough for us. Everything arrived intact and was stripped/reassembled where needed. Highly recommended. Would use again, if we ever move again.


Excellent service! I was really touched by their diligent and professional attitude and the job was just perfect. They moved all the furniture very carefully and safely. I would definitely use their service again and I can not recommend enough. Even more amazing thing is their price is the most competitive one among the quote I had before. Thank you Nicola, Alexander and Nick!


City Removals were one of only two companies (out of 7) to offer a free site survey. The surveyor also directed the job on the day, providing excellent continuity of care. The price quoted of £1,200 to include full packing service was very competitive and after reading very positive online reviews I decided to go ahead. I am very glad we did. City Removals arrived the day before to pack our three bed flat in London, before loading at 7am on the day of the move. Everything was packed properly and labelled, our beds and furniture dismantled and reassembled on arrival, and a bulky bunk bed we didn't want, they dismantled and took away. Nothing at all was damaged or broken and all fragile or heavy items were wrapped in specialist covers with straps. The team of two on the packing day and the team of three on moving day were friendly, courteous and very professional - and they worked very very hard. All from Romania, they demonstrate the superiority of the Eastern European work ethic. I couldn't recommend them highly enough.

Matthew Brown

i moved from London to Halifax and city were about in the middle of the cost range. They put up with all my changes of dates and finally we locked down on monday of this week. They arrived early but said they could wait if I wasnt ready. I was in fact ready so started off. The only criticism of the move out was one of the guys accidentally walked some mud into the house as it was raining outside but he tried his best to clean it up. I would recommend you advise them to place blankets rather than expecting them to naturally do this. They moved all my belongings out in 3 hours and then into storage. I did have to pay extra again (£35) as they underestimated the storage and they did want this additional money in cash but as they didnt tell me this until one hour before the delivery, I wasnt able to get to a bank so advised them Id transfer the money afterwards. They accepted this but I did think a bit of forward planning could have removed this stress. Moving in they were very quick, put blankets down and didnt complain when I stated I wanted all the boxes to be put in the upstairs room so I could hide them away until I wanted to unpack. I guess I was a little unsure at first as they seem to be relatively new business but absolutely made the right choice - nothing was damaged, they were very courteous and the 2 guys who did the move were quite laid back which made the removal nice and easy. I would certainly use them again - especially as the more well known companies who Ive used before provided an equal service but at a premium. Thanks for the move, great job.

Andy Leese

Hi everyone. Have just completed my move with City Removals and all i can say is what a fantastic job they have done. I choose them after a friend recommended and what a good choice. It was a pack and move in the same day with a very early start(06:00 AM).They arrived on time and 5 hours later all my contents were packed and loaded in the truck(2 bed flat).They sent a 4 man crew. Incredibly hard working and polite. No stress at all throughout the whole move. They used covers for all the fragile furniture , sofas and mattresses. Will recommend them to anyone without a doubt. Thank you again and if anyone needs more details about them please contact me. Would be more than happy to vouch for these guys. Thank you.

Sarah Johnson

Very impressed from start to finish - competitive quote (not the cheapest but at the right end of a wide range from 700 to 2200 for the same job!); price included packing service and materials including 10 hanging garment boxes and was exactly as per quote; appointments were kept, communication was great and on the day the team worked tirelessly and cheerfully. I would recommend City Removals to anyone moving house.

Andrew Thorne

Dear All, A few words about my experience with this company.First of all my move was from a 6th floor with lift to a house,from East Londonto Luton.All i can say is that i have never seen such hard working and polite man like their crew.I think they are eastern europeans but you can tell that they care about what they are doing.Nothing went wrong at all with their service.Also 1 day before the move 2 very nice female staff came and packed everitihing for the next day.Realy good service.And all that matters in the end no damages whatsoever to any of my belongings.Top company.If you need a removal firm i would sugest you definitely should consider these guys. Thanks for reading.

tracy Neman

Hi everyone,Jist a quick message to say thank you to everyone involved in my move at City-Removals.Everithing from start to finish was superb.the guys worked very hard and they treated all my belOngings with the greatest care.Also good sense of humor and very organized and hard working.I just do not know how they could do it all as i was on the 4th floor with no lift.Anyway thank you again and also you can be sure that i will recommend you to anyone i know needs removal services.i hope this review helps and again a big thank you for making my move such a stress free experience.Greatly appreciated.

Sannjay gandhy

Dear everyone, My name is Julia and i used to live in a 4 bedroom house in Thurrock.I think this was the most conplicated move ever.I had so much stuff in my house that i thought i will never move out.My husband was also very concerned and stressed out as you can imagine. But than we chose this company City Removals to help us out and everything went brilliant. In the first day 3 of their crew came, 1 girl and 2 lads.The girl was packing while the 2 man loaded a lot of the furniture and the boxes. In about 6 hours our house was looking much better and everithing suddenly looked much better.What a relief this was.After their crew finished loading the van they also started packing.So in the first day they finished all the packing service and also loaded one van. The second day they came in the morning and loaded the rest of my stuff.Once at my new house they placed everything where i wanted.Verry good company with great crews.I just canot recommend them enough.No damages whatsoever to any of my stuff.Brilliant brilliant service allaround. Thank youuuuu.

julia waters

Hi everyone. I have used this company for my move and it looks like I have made a good choice. Good service, all my things got to the other end in perfect condition. They were very careful with my things as I had quite a few fragile items. They wrapped all my mirrors and pictures and they used plenty of blankets and bubble-wrap. I recommend this to anyone that requires removal services. Good job.

tim everret

Great great service.I am really pleased with how everything went.Nice strong guys made everything seem easy.When i will take my things from storage will use again. Glad i found you as i did not have a good experience last time i moved.I think i used a company with hourly rate charges.....forgot their name.So i am very happy with everything and thanks again.Will recommend you to my friends. Thank you City-Removals.

Mrs Deborah Miller

Great Removal Company. We were very happy with them. They packed everything according to our instructions and with great care as at the end nothing was scratched or damaged. The crew that helped us, I think they were polish, but I can’t fault them. Great guys , very hard working and with a can do attitude. Don’t be worried if you chose to use them as they have done an outstanding job for us and our move was quite a tricky one….ahh…almost forgot.. Alex the office guy was also great to deal with.

Claire Kamp

HEllo Guys, I just wanted to thank you for helping me with my move(sw14 to nw8).Don't know if you remember me,but please say thank you to adrian and michael,who have done and outstanding job. You can be sure i will use you again in the future. Thanks.


I hired these guys because of the reviews in this site. They gave me a quote for removal into storage then delivery to the new address six weeks later. I thought the price was fair. They arrived early and, realising that I was stressed out because I didn't think it woudl all fit in the van, they told me not to worry and leave it to them and that it would be fine. I had completely underestimated the number of boxes (I quoted 12 plus some furniture but at the end of the packing, which I did myself, I ended up with 60 boxes!). They reassured me I should not worry as they would sort all out and they did, also at the same price, only the storage was understanbly more expensive as i needed a bigger container. They worked very hard without stopping and were professional, friendly and smiling all along. They even petted the cats. The delivery was just as efficient, they arrived early, put everything in place and congratulated us on our new home. Very sweet. The communication with the office was good too and they repleid to emails timely and responded to all my questions. It becomes self-fulfilling, the more good reviews they receive the more clients they get. You can only get good reviews by providing good service. So well done to them. I highly recommend and woudl use the again.


Overall, we had a very good experience with City Removals. We found them online and got a quote by using their fill-in form. The movers arrived early, but waited outside until the correct time. They were quite quick, responsive to directions and bore with us, even though we were a little disorganised in our labelling. I would strongly recommend them to anyone who needs a reasonably priced move with good customer service.

Paul Keenan
2013-07-06T07:34:16+00:00 recommends

Rated 5/5 based on 68 customer reviews
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