I needed to move the contents of my 2-bed flat in Central London to a similarly sized flat in Beaconsfield, just outside the M25. This was the first time I had ever needed to use a removals company, so didn’t really know what to expect, either in terms of price or service. I used a website which sent my details to a number of different removals companies and got quotes back which ranged from £300 to £1300! However, I did a bit of customer research on the companies which quoted, and they were mostly either ‘do not use this company’, or ‘very expensive for what they did’. So I started again, and looked on Removal Reviews for the highest-rated companies. I chose City-Removals and Storage, as they seemed to be highly regarded and I got the sense they were sensibly priced. I requested a quote on their website, and 2 days later their estimator Nicola Antoine came over to do a survey. She was friendly and very professional, and provided me with a quote for the removal itself, with optional pricing for packing, and for packing materials. I chose to do the packing myself and had lots of boxes from previous house-moves, so I only needed to pay City-Removals and Storage £560 for the removal itself, with no VAT to be added. This was a bit more expensive than they would charge for a normal 2-bed flat because I was moving from a 4th floor flat with narrow stairs so they recommended 3 men rather than the normal 2. This seemed a very fair price for the effort involved. So the booking was made, and I paid £70 deposit by bank transfer. They made the arrangements with Westminster Council to suspend the single-yellow line outside my flat, at no additional cost. On removal day, the 3 guys turned up at precisely 8am as booked. They were professionally-presented, wearing company uniforms and in a company van. They proceeded to carry everything down the stairs and into the van, and were very courteous and friendly during the whole process. They put my sofas into big fabric bags, which made handling them much easier – all very impressive. The load-out took just over 2 hours. They then drove directly to the new place, and I met them there. They carried all the items into the new flat, placing furniture and boxes according to where I wanted them – and again were very friendly and helpful, suggesting the best locations for things in the rooms where I wasn’t quite certain. The load-in took a little over an hour, so altogether they completed the entire job in 4 hours 40 minutes including the journey. I have to say I was very impressed with the whole job. There was absolutely no damage at all, to furniture or walls. They were careful to avoid getting muddy footprints on the carpets. They even brought their own bottles of water so I didn’t need to provide them with tea! I would definitely recommend this company.