Our experience with City Removals was exceptional, from quote through to removal. Nicola visited our property to assess the items that were being moved and transport/resource requirements. She was professional, very clear, and answered all questions honestly. The quote for the job was promptly provided. It was neither the cheapest nor the most expensive quote we received. £1200 to move the contents of a three bed house from London to Kent, including a piano that needed to be placed upstairs in the new house. This price also included a full packing service. Our decision to use City Removals was based partially on the quote (price and professional nature of the assessment and presentation), but also on account of excellent reviews on the internet. Our move was complex. We started with a quote for removal over a single day, but this quickly morphed into two removals; half of the move took place in early December, and half in early February. City Removals was most understanding about the changing requirements and provided additional quotes on this new basis, and a further quote for the removal of additional items. We ended up with a price of £1450, which reflected two moves rather than one, and included an amplifier and washing machine that weren’t initially included in the quote. The delivery team turned up on time for both removals, and was absolutely brilliant. Friendly, professional and hard-working. Goods were well packaged in clearly marked boxes, loaded with care, and unloaded in the correct room at the new property. The team clearly took pride in its work and provided excellent service with minimum fuss. I can’t say enough good things about this company, and I’d recommend them without a moment’s hesitation.